Welcome to HRI

HRI, Inc. is a leading, innovative manufacturers' representative firm serving the commercial foodservice equipment and furniture industry in the Michigan, Indiana and northwestern Ohio markets. We provide a critical link for the manufacturers we represent to the dealers, specifiers, and end-users that utilize their products and services. Our professional staff offers over 100 years of combined foodservice experience to meet the needs of our customers.

For the past three decades, HRI, Inc. has provided solutions to the foodservice operators in the restaurant, hospitality, healthcare, school, university and corrections markets. We represent premier foodservice products that are sold through authorized dealers and foodservice equipment contractors.

"We strive to provide the highest level of knowledgeable representation and responsive service to the manufacturers and customers we serve."

Committed to Quality

In the foodservice industry, quality is not a luxury; it's a necessity. It is the difference between excellence and mediocrity, success and failure, spectacular and mundane. We at HRI share your quest for quality, and we want to help you achieve your vision.

This relentless pursuit of excellence ... yours and ours ... is what drives us to offer you customer service that's second to none. It's why you'll find our agents in the field instead of in the office. It's why we come to your kitchen and personally train your staff on new equipment. It's why we provide product demonstrations designed to mimic your usage. And it's why we devote so much energy to education, research and innovation ... so that you will always be up-to-date on the latest technology and product advances.

Because we are a manufacturers' representative, we understand that your equipment needs are just one part of the puzzle. We also understand just how vast and complex that puzzle can be. Budget constraints, efficiency demands and time limits can all affect how you do your job. You need so much more than an equipment salesman ... you need a partner, and that's what you get with HRI.

HRI Will:

• EVALUATE YOUR NEEDS

Are you maximizing your equipment's potential? Does your staff have the proper tools to do the job efficiently? We'll take a hard look at your work environment to help you achieve maximum performance.

• HELP DETERMINE EQUIPMENT NEEDS

Space, budget, volume requirements, application... we take all of these factors and others into consideration when you come to us with an equipment need. We know that the best product for the job isn't always the obvious choice.

• WRITE EQUIPMENT SPECIFICATIONS

Because we work so closely with our suppliers and know our product lines so well, we can save you valuable time when it comes to writing specs.

• PROVIDE BUDGET PROJECTIONS

After 15 years in business, we think of everything when it comes to projecting costs, including all those little unexpected suprises that might otherwise sink your budget.

• ASSIST WITH BIDS

If you're bidding a job, we can help make sure that your bid is competitive, up to code and written correctly, and includes the best equipment.

 

The Best in the Business

Our quest for quality extends beyond customer service into our partnership with the manufacturers we represent. Rest assured that if we back a product line, it's the best one in the industry today. You don't need to spend weeks researching all of the equipment supplies, because we've already narrowed it down to the ones you should use. The ones who will give you what you need: reliability, dependability, flexibility and durability for years to come.

Metro Detroit

27601 Little Mack Ave
St Clair Shores, MI 48081
(586) 771-0335Telephone:
(586) 771-3083FAX:
Mitch Reilly
Mark Prondzinski
Lynn Marie Allar
Julie Strate
E-mail: info@hri-inc.com

Grand Rapids

1428 44th Street SW
Wyoming, MI 49509
(616) 531-2844Telephone:
(616) 531-4860FAX:
Tim Hainley

Indianapolis

17437 Carey Road, #194
Westfield, IN 46074
Tim Christianson Telephone: (317) 523-0155
Thomas Auman
Telephone: (317) 596-0931

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